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How To Fix Dell XPS Plus 9320 Webcam Not Detected in Ubuntu 22.04

Ubuntu 14

In this article, we’ll discuss several methods to address an issue where the webcam on a Dell XPS Plus 9320 is not detected on Ubuntu 22.04. This is a common issue that many users encounter, and it can be frustrating when you’re trying to use video conferencing or other webcam-dependent applications. Let’s dive in.

Check UEFI Settings

The first step in troubleshooting this issue is to verify that the webcam is enabled in your system’s UEFI settings. The UEFI (Unified Extensible Firmware Interface) is a software interface between the operating system and the platform firmware. If the webcam is disabled in the UEFI settings, it will not be detected by Ubuntu.

To access the UEFI settings, reboot your computer and press the F2 key (or the key specified by your system) during startup. Once in the UEFI menu, look for an option related to the webcam and ensure it is enabled.

Verify USB Connection

The next step is to verify that the webcam is properly connected to the USB port. This might seem basic, but it’s always worth checking. The webcam on your Dell XPS Plus 9320 is internally connected via a USB interface. You can check the status of your USB devices by running the following command in the terminal:

lsusb

This command lists all USB devices connected to your system. If the webcam is properly connected and functioning, it should appear in this list.

Install Necessary Packages

If the webcam is still not detected, you might need to install some additional packages. One such package is libcamhal-ipu6ep0. You can install it by adding the ppa:oem-solutions-group/intel-ipu6 repository and running the following commands:

sudo add-apt-repository ppa:oem-solutions-group/intel-ipu6
sudo apt-get update
sudo apt-get install libcamhal-ipu6ep0

The add-apt-repository command adds the specified repository to your system’s list of sources. The apt-get update command updates the list of available packages, and the apt-get install command installs the specified package. After running these commands, reboot your system and check if the webcam is detected.

Check for Additional Drivers

Sometimes, the issue can be resolved by installing additional drivers. Open the “Software & Updates” application and go to the “Additional Drivers” tab. Look for any options related to the webcam and select them if available. Apply the changes and reboot your computer.

Reinstall v4l2loopback

If the webcam still doesn’t work, you can try removing and reinstalling the v4l2loopback-dkms package. This package allows you to create virtual video devices. Run the following commands:

sudo apt-get remove --auto-remove v4l2loopback-dkms
sudo apt-get install v4l2loopback-dkms

The apt-get remove --auto-remove command removes the specified package and any unused packages. The apt-get install command installs the specified package. After running these commands, reboot your system and check if the webcam is detected.

Check Compatibility with Specific Applications

Some users have reported that the webcam works in certain applications like Google Meet, Microsoft Teams, or OBS Virtual Camera, but not in others like Cheese. Try different applications to see if the webcam is recognized.

Explore Alternative Solutions

If the above steps don’t resolve the issue, consider checking forums or threads specific to the Dell XPS Plus 9320 or Ubuntu 22.04 for further troubleshooting steps or alternative solutions. Websites like Ask Ubuntu or Ubuntu Forums can be great resources.

Conclusion

In this article, we’ve covered several methods to fix the issue of the webcam not being detected on a Dell XPS Plus 9320 running Ubuntu 22.04. Remember, it’s important to keep your system and packages up to date by running sudo apt update and sudo apt upgrade regularly. If you’re still experiencing issues, don’t hesitate to seek help from the Ubuntu community.

How do I access the UEFI settings on my Dell XPS Plus 9320?

To access the UEFI settings, reboot your computer and press the F2 key (or the key specified by your system) during startup.

How can I check if my webcam is properly connected to the USB port?

You can check the status of your USB devices by running the lsusb command in the terminal. This command lists all USB devices connected to your system, and if the webcam is properly connected and functioning, it should appear in this list.

How do I install additional packages, such as `libcamhal-ipu6ep0`?

You can install additional packages by adding the specified repository to your system’s list of sources using the add-apt-repository command, updating the list of available packages with apt-get update, and then installing the package with apt-get install. For example, to install libcamhal-ipu6ep0, you can run the following commands:

sudo add-apt-repository ppa:oem-solutions-group/intel-ipu6
sudo apt-get update
sudo apt-get install libcamhal-ipu6ep0
How can I check for additional drivers for my webcam?

You can check for additional drivers by opening the "Software & Updates" application and going to the "Additional Drivers" tab. Look for any options related to the webcam and select them if available. Apply the changes and reboot your computer.

How do I reinstall the `v4l2loopback-dkms` package?

To reinstall the v4l2loopback-dkms package, you can run the following commands:

sudo apt-get remove --auto-remove v4l2loopback-dkms
sudo apt-get install v4l2loopback-dkms

The first command removes the package and any unused packages, while the second command installs the package. After running these commands, reboot your system and check if the webcam is detected.

What should I do if the webcam is only recognized in certain applications?

If the webcam works in certain applications but not others, try different applications to see if the webcam is recognized. Some applications may have specific compatibility issues with certain webcams.

What if none of the above steps resolve the issue?

If none of the above steps resolve the issue, consider checking forums or threads specific to the Dell XPS Plus 9320 or Ubuntu 22.04 for further troubleshooting steps or alternative solutions. Websites like Ask Ubuntu or Ubuntu Forums can be great resources for seeking help from the Ubuntu community.

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