In this comprehensive guide, we’ll explore various methods to troubleshoot and fix file and photo sending issues in Telegram on Ubuntu.
To fix file and photo sending issues in Telegram on Ubuntu, you can start by checking the Telegram permissions and ensuring that storage access is enabled. If you’ve installed Telegram using the snap package, you may need to connect it to the "removable-media" interface. If the issue persists in other applications as well, it might indicate a broader system problem that requires further investigation or technical assistance.
Telegram is a popular messaging app that allows users to send files and photos. However, some Ubuntu users have reported issues when trying to send files or photos through Telegram. This article provides detailed steps to resolve these issues.
Checking Telegram Permissions
Step 1: Open the Telegram app on your Ubuntu system.
Step 2: Navigate to the settings section of the app. This is usually represented by three horizontal lines or a gear icon, depending on your version of Telegram.
Step 3: Look for the permissions section. Ensure that the toggle for storage access is turned on. This allows Telegram to access your files and photos.
If the permissions option is not available in Telegram, you can try accessing the permission list through the Ubuntu Software Center.
Snap Package Permissions
If you’ve installed Telegram using the snap package, it might require the “removable-media” connection to access files and photos.
Step 1: Open a terminal. You can do this by pressing
Ctrl + Alt + T on your keyboard.
Step 2: Run the following command:
snap connect telegram-desktop:removable-media
This command connects the
telegram-desktop snap to the
removable-media interface. The
telegram-desktop represents the Telegram app, and
removable-media is the interface that allows access to files and photos.
Checking File and Photo Uploads in Other Applications
If you’re experiencing issues with file and photo uploads in other applications as well, such as Firefox, it might indicate a broader problem with your system.
To troubleshoot this:
Step 1: Try uploading a file or photo in another application.
Step 2: If the issue persists, it may be a system-wide problem rather than an issue with Telegram. In this case, you may need to investigate further or seek technical assistance to resolve the issue.
By following the steps in this guide, you should be able to resolve file and photo sending issues in Telegram on Ubuntu. Remember to provide more specific details about any error messages or steps you have taken if the issue persists.
Remember, troubleshooting is a process of elimination. It may take some time and patience, but with a systematic approach, you can resolve the issue.
If the permissions option is not available in Telegram, you can try accessing the permission list through the Ubuntu Software Center. Open the Ubuntu Software Center, search for Telegram, and navigate to the permissions section to ensure that storage access is turned on.
To open the Telegram app on Ubuntu, you can either search for "Telegram" in the applications menu and click on the Telegram icon, or you can open a terminal and type "telegram-desktop" to launch the app.
To check if you’ve installed Telegram using the snap package, you can open a terminal and run the command "snap list | grep telegram". If the output shows "telegram-desktop" in the list, it means you have installed it using the snap package.
To connect the Telegram snap package to the removable-media interface, open a terminal and run the command "snap connect telegram-desktop:removable-media". This command establishes the connection and allows Telegram to access files and photos.
If you’re experiencing file and photo upload issues in other applications as well, it may indicate a broader problem with your system. In this case, you may need to investigate further or seek technical assistance to resolve the issue.