Software & AppsOperating SystemLinux

How To Fix Nord VPN Login Issues on Ubuntu

Ubuntu 16

In this article, we will walk you through the process of troubleshooting Nord VPN login issues on Ubuntu. We’ll provide you with detailed instructions and explanations to help you understand each step of the process. Let’s dive in!

Quick Answer

To fix Nord VPN login issues on Ubuntu, you can try using the legacy login command nordvpn login --legacy or the callback URL method with nordvpn login --callback. If those solutions don’t work, you can manually configure NordVPN using OpenVPN configuration files. Remember not to use sudo with NordVPN commands, and if all else fails, reach out to NordVPN support for further assistance.

Understanding the Issue

NordVPN is a popular VPN service that provides secure, private and unrestricted Internet access. However, some users may encounter login issues when trying to use NordVPN on Ubuntu. These issues can be caused by various factors, such as incorrect login credentials, network problems, or software glitches.

Solution 1: Using Legacy Login

The first solution you can try is to use the nordvpn login --legacy command. This command allows you to log in directly from the command line, bypassing the need for a browser.

nordvpn login --legacy

The --legacy parameter in this command instructs NordVPN to use the older method of logging in, which can be useful if the newer, browser-based login method is causing issues.

However, please note that this command-line interface (CLI) tool may not work if you have Multi-Factor Authentication (MFA) enabled on your NordVPN account.

Solution 2: Using Callback URL

If the browser-based login is not working properly, you can try copying the “nordvpn://…” URL from the success page and use it in the command nordvpn login --callback "nordvpn://success-uri-I-copied-from-browser".

nordvpn login --callback "nordvpn://success-uri-I-copied-from-browser"

The --callback parameter allows you to specify a URL that NordVPN should redirect to after a successful login. This can be useful if the automatic redirection is not working correctly.

Solution 3: Using OpenVPN Configuration Files

Another solution you can try is to use OpenVPN configuration files to set up NordVPN.

  1. Visit the NordVPN website and download the specific OpenVPN configuration file that suits your needs.
  2. In Ubuntu, go to “Settings/Network” and click the “+” button in the VPN section.
  3. Import the downloaded configuration file and enter your NordVPN credentials.
  4. Finally, activate the new VPN connection by clicking on the slider.

This method allows you to manually configure the VPN connection, which can be helpful if the NordVPN app is not working correctly.

Important Note on Using sudo

It’s important to note that using sudo with NordVPN commands is not recommended. According to NordVPN’s official guide, sudo should only be used for the installation of the software, not for the rest of the commands. Using sudo unnecessarily can pose a security risk.

Reaching Out to NordVPN Support

If none of these solutions work for you, it may be best to reach out to NordVPN support for further assistance. They can provide you with more personalized help and possibly identify any underlying issues that may be causing the login problems.

In conclusion, while NordVPN login issues on Ubuntu can be frustrating, they are usually solvable with a bit of troubleshooting. We hope this article has provided you with the necessary steps and explanations to resolve these issues. As always, remember to protect your online privacy and security by using a reliable VPN service like NordVPN.

What should I do if I forget my NordVPN login credentials?

If you forget your NordVPN login credentials, you can reset your password by visiting the NordVPN website and clicking on the "Forgot your password?" link. Follow the instructions provided to reset your password and regain access to your account.

Can I use NordVPN on multiple devices simultaneously?

Yes, NordVPN allows you to use their service on multiple devices at the same time. Depending on your subscription plan, you can connect up to a certain number of devices simultaneously. The exact number of devices allowed will depend on the plan you have chosen.

Does NordVPN work with all versions of Ubuntu?

NordVPN is compatible with most versions of Ubuntu. However, it is always recommended to check the system requirements on the NordVPN website to ensure compatibility with your specific version of Ubuntu.

Can I use NordVPN on other operating systems besides Ubuntu?

Yes, NordVPN is compatible with a wide range of operating systems, including Windows, macOS, iOS, Android, and Linux. You can download and install the NordVPN app on these platforms to enjoy secure and private browsing.

Does NordVPN keep logs of my online activity?

No, NordVPN has a strict no-logs policy, which means they do not monitor, record, or store any information about your online activity. They prioritize user privacy and security by not collecting any data that could be linked back to you.

Can I use NordVPN to access geo-restricted content?

Yes, NordVPN allows you to bypass geo-restrictions and access content that may be blocked in your region. By connecting to servers in different countries, you can appear as if you are browsing from that specific location, granting you access to geo-restricted content.

Is NordVPN a free service?

No, NordVPN is not a free service. They offer paid subscription plans that provide access to their full range of features and servers. While there may be free VPN services available, they often come with limitations and potential security risks. NordVPN provides a reliable and secure VPN service for a reasonable price.

How often does NordVPN release updates?

NordVPN regularly releases updates to improve performance, security, and add new features. The frequency of these updates may vary, but it is recommended to keep your NordVPN app up to date to ensure you have the latest enhancements and bug fixes.

Can I use NordVPN to torrent files?

Yes, NordVPN allows P2P (peer-to-peer) file sharing, including torrenting. They have dedicated servers optimized for this purpose, providing fast and secure connections for downloading and sharing files. However, it’s important to note that copyright laws and regulations should always be respected when torrenting.

Does NordVPN offer a money-back guarantee?

Yes, NordVPN offers a 30-day money-back guarantee. If you are not satisfied with their service within the first 30 days of your subscription, you can request a refund. This allows you to try out NordVPN risk-free and see if it meets your needs.

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