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How To Fix “Remote Server Display Not Supported” Error on Anydesk in Ubuntu 18.04

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In this article, we will guide you through the process of fixing the “Remote Server Display Not Supported” error on Anydesk in Ubuntu 18.04. This error usually occurs when Anydesk is unable to support the Wayland display server, which is the default display server in some versions of Ubuntu.

Quick Answer

To fix the "Remote Server Display Not Supported" error on Anydesk in Ubuntu 18.04, you can try disabling Wayland in GDM3 by modifying the custom configuration file. If that doesn’t work, you can switch to Xorg/X11 as the display server. If you are using a multiuser setup without the Ubuntu desktop environment, further research or seeking assistance from the i3wm community may be necessary.

Understanding the Issue

Before we jump into the solutions, let’s first understand the issue. The error “Remote Server Display Not Supported” typically arises when you are using the Wayland display server. Wayland is a protocol that specifies the communication between a display server and its clients. It’s a newer, more modern alternative to the X.Org server. However, not all applications, including Anydesk, fully support Wayland.

Solution 1: Disable Wayland in GDM3

The first solution involves disabling Wayland in the GDM3 (GNOME Display Manager) custom configuration file.

  1. Open the Terminal: Press Ctrl + Alt + T to open the terminal.
  2. Edit the GDM3 Configuration File: Type the following command to open the GDM3 configuration file in a text editor:
sudo nano /etc/gdm3/custom.conf
  1. Modify the Configuration: Look for the [daemon] section in the file. Add or modify the line to WaylandEnable=false. This line disables Wayland in GDM3.
  2. Save and Exit: Press Ctrl + O to save the changes and Ctrl + X to exit the editor.
  3. Reboot your System: Finally, reboot your Ubuntu server for the changes to take effect.

Solution 2: Switch to Xorg/X11

If the first solution doesn’t work, you can try changing the display server from Wayland to Xorg/X11. Xorg is the public, open-source implementation of the X window system. It’s more mature and widely supported than Wayland.

  1. Reboot your PC: Restart your computer.
  2. Switch to Xorg at Login: At the login screen, click on the gear icon (âš™ï¸) and select ‘Ubuntu on Xorg’.

Solution 3: Modify .xsession for Ubuntu with Wayland

If you are using a multiuser setup without the Ubuntu desktop environment (e.g., i3wm), you may not have the option to disable Wayland through the login screen. In this case, you can try modifying the configuration parameters in the .xsession file.

Unfortunately, there is no specific information provided on how to do this, so further research or seeking assistance from the i3wm community may be necessary.

Conclusion

Different solutions may work for different users, so you may need to try multiple options to find the one that works for your specific setup. We hope this guide helps you resolve the “Remote Server Display Not Supported” error on Anydesk in Ubuntu 18.04. If you continue to experience issues, consider reaching out to the Anydesk or Ubuntu support communities for further assistance.

What is Anydesk?

Anydesk is a remote desktop software that allows users to access and control a computer remotely from another device.

Can I use Anydesk with Wayland on Ubuntu 18.04?

Anydesk may not fully support Wayland, which is the default display server in some versions of Ubuntu. However, you can try the solutions mentioned in this article to fix the "Remote Server Display Not Supported" error.

What is GDM3?

GDM3 stands for GNOME Display Manager 3. It is the default display manager for the GNOME desktop environment in Ubuntu and many other Linux distributions. It handles the login screen and manages user sessions.

How can I disable Wayland in GDM3?

To disable Wayland in GDM3, you need to modify the GDM3 custom configuration file. You can follow the steps mentioned in Solution 1 of this article to disable Wayland in GDM3.

What is Xorg/X11?

Xorg, also known as X11, is the public, open-source implementation of the X Window System. It is a display server protocol that allows graphical applications to run on a remote machine and be displayed on a local machine.

How can I switch to Xorg/X11 on Ubuntu 18.04?

To switch to Xorg/X11 on Ubuntu 18.04, you can follow the steps mentioned in Solution 2 of this article. At the login screen, click on the gear icon (⚙️) and select ‘Ubuntu on Xorg’.

What should I do if I’m using a multiuser setup without the Ubuntu desktop environment?

If you are using a multiuser setup without the Ubuntu desktop environment, and you don’t have the option to disable Wayland through the login screen, you can try modifying the configuration parameters in the .xsession file. However, specific instructions for this may vary depending on your setup, so further research or seeking assistance from the relevant community may be necessary.

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