In this article, we will be addressing a common issue faced by users of the Canon Pixma MX922 printer on Ubuntu 18.04 – the “Does not accept Jobs” error. This error can be frustrating, but with a few steps, you can troubleshoot and resolve it. Let’s dive in.
1. Remove and Reconnect the Printer
The first step in resolving this issue is to remove the printer from your system and then reconnect it.
Removing the Printer
To remove the printer, navigate to your printer settings interface. In Ubuntu, you can do this by clicking on the Settings icon and selecting Devices, then Printers. Select the Canon Pixma MX922 printer and click Remove.
Reconnecting the Printer
Once the printer is removed, shut it down completely. After a few minutes, turn it back on and reconnect it to your Wi-Fi network. Now, add the printer back to your system. In the Add Printer interface, select the driverless option. This will allow Ubuntu to use a generic driver to communicate with the printer.
2. Access CUPS and Add Printer Directly
CUPS, or Common Unix Printing System, is a powerful tool that allows you to manage printers on a Linux system. You can access CUPS through your web browser by typing in the following URL: http://localhost:631/admin.
Adding a New Printer in CUPS
Once you’re in the CUPS admin page, click on Add Printer. Here, you can add your Canon Pixma MX922 printer directly. Follow the prompts, selecting the default settings.
After adding the printer, verify that it shows up in the Device settings and in CUPS. The printer should be listed as “Ready”, and you should be able to check the ink levels. To confirm that the printer is working properly, print a test page.
3. Install Canon Drivers
If the above steps do not resolve the issue, you may need to install the Canon drivers for your printer.
Downloading and Installing the Drivers
Visit the Canon support page for your printer model here and download the
Open a terminal (Ctrl + Alt + T) and navigate to the Downloads folder using the command
cd Downloads. The
cd command stands for “change directory”, and it allows you to navigate to different folders in your system.
Extract the downloaded file using the command
tar -zxvf cnijfilter-mx920series-3.90-1-deb.tar.gz. The
tar command is used to compress or decompress files in Linux. The
-zxvf flag is used to extract the files from the tarball.
Navigate to the extracted folder using the command
Run the installation script with root privileges using the command
sudo ./install.sh. The
sudo command allows you to run commands with administrative privileges, while
./install.sh runs the installation script.
Follow the prompts during the installation process. After the installation, check to see if a new printer icon appears in your PRINTERS folder with the correct driver information. If the new driver works, you can consider deleting the old driver.
4. CUPS+Gutenprint Option
If none of the above solutions work, you can try adding the printer as CUPS+Gutenprint v5.2.13 (color) through CUPS. This option may work for your Canon Pixma MX922 printer when others do not.
Troubleshooting printer issues on Ubuntu 18.04 can be a bit challenging, but with the right steps, you can get your Canon Pixma MX922 printer accepting jobs again. Always ensure that your printer model is supported by Ubuntu 18.04 and that you have the latest firmware updates installed. If you continue to experience issues, consider reaching out to Canon’s customer support for further assistance.
To access the printer settings interface in Ubuntu 18.04, click on the Settings icon, then select Devices and finally Printers.
If removing and reconnecting the printer does not resolve the issue, you can try accessing CUPS and adding the printer directly. Instructions on how to do this are provided in step 2 of the article.
You can download the Canon drivers for the Pixma MX922 printer from the Canon support page for your printer model. The link to the support page is provided in step 3 of the article.
CUPS stands for Common Unix Printing System, and it is a tool that allows you to manage printers on a Linux system. You can access CUPS through your web browser by typing in the URL:
http://localhost:631/admin. Detailed instructions on how to access CUPS are provided in step 2 of the article.
Instructions on how to download and install the Canon drivers for your Pixma MX922 printer on Ubuntu 18.04 are provided in step 3 of the article. Make sure to follow the prompts during the installation process.
If none of the above solutions work, you can try adding the printer as CUPS+Gutenprint v5.2.13 (color) through CUPS. Instructions on how to do this are provided in step 4 of the article.
If you continue to experience issues after following all the steps, it is recommended to reach out to Canon’s customer support for further assistance. They will be able to provide specific troubleshooting steps for your printer model.