Software & AppsOperating SystemLinux

Fixing Video Download Helper Companion App Issue on Ubuntu 22.04

Ubuntu 15

In this comprehensive guide, we will delve into the issue of the Video Download Helper Companion App not working on Ubuntu 22.04 and provide detailed solutions to fix this problem. This issue often arises when using the Firefox 100.0.2 browser.

Understanding the Issue

Video Download Helper is an excellent tool for downloading videos from various websites. However, it requires a companion app to function correctly. Sometimes, this companion app fails to get recognized, causing the Video Download Helper to malfunction.

Solution 1: Launch Firefox out of the Sandbox

The first solution you can try is launching Firefox out of the sandbox. If you are using the snap package of Firefox, you can modify the desktop file to achieve this.

Open the terminal and type the following command:

sudo nano /var/lib/snapd/desktop/applications/firefox_firefox.desktop

This command opens the firefox_firefox.desktop file in the nano text editor. Find the line starting with Exec= and replace the command with /snap/firefox/current/usr/lib/firefox/firefox-bin.

This solution may help the companion app get recognized. However, please note that this solution may not survive an upgrade, and its safety is uncertain.

Solution 2: Install Firefox Beta Version via Snap

Another solution is to install the Firefox beta version via snap, which provides native messaging support inside the Firefox snap package.

To install the beta version, run the command:

sudo snap refresh firefox --beta

In addition, install the native library for Video Download Helper locally by downloading it from the official website and following the installation instructions provided. This should ensure that the companion app is recognized by Video Download Helper.

Solution 3: Uninstall Firefox Snap and Install the Deb Package

If the above solutions do not work, you can try uninstalling the Firefox snap package and installing the deb package instead.

First, uninstall the snap package by running:

sudo snap remove firefox

Then, download the Firefox deb package from the official website and install it using the following command:

sudo dpkg -i firefox*.deb

After installing the deb package, Video Download Helper should work fine with its companion app.

Solution 4: Use an Alternative Video Downloader

If none of the above solutions work, you can consider using an alternative video downloader. One such option is the “YoutubeDownloader” developed for Linux, which can be installed from the PPA repository.

Run the following commands to install it:

sudo add-apt-repository ppa:jentiger-moratai/mediatools
sudo apt update
sudo apt install ytdownloader

This downloader is browser agnostic and offers high-quality audio and video downloads. It has a standalone interface and supports drag and drop functionality.


In this article, we discussed various solutions to fix the issue of the Video Download Helper Companion App not working on Ubuntu 22.04. It is important to try these solutions one at a time and test if Video Download Helper starts working after each step. If you have any questions or need further assistance, feel free to leave a comment below.

How can I check if the Video Download Helper Companion App is installed on my Ubuntu 22.04?

You can check if the Video Download Helper Companion App is installed by opening Firefox and navigating to the Add-ons Manager. Look for the Video Download Helper extension and ensure that it is enabled. If it is enabled, the companion app should be installed.

Can I use Video Download Helper with other web browsers?

Video Download Helper is primarily designed for use with Firefox but also supports Google Chrome and Chromium browsers. However, please note that the solutions provided in this guide are specifically for Ubuntu 22.04 and Firefox.

Can I use Video Download Helper to download videos from any website?

Video Download Helper supports a wide range of websites for video downloads. However, there may be some websites that have implemented measures to prevent video downloads, in which case Video Download Helper may not work.

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