Software & Apps

How To Cancel Peloton App Subscription

Peloton App

Despite Peloton being a fantastic app for fitness enthusiasts like yourself, sometimes you might need to cancel the subscription – maybe the monthly fee is too much, or you got an injury, etc. Whatever your reason is, you are in luck because this article contains detailed guides on how you can cancel your Peloton app subscription on whatever device you are using.

Quick Answer

To cancel the Peloton app subscription on Android, Open Google Play Store with the same Google Play Store account you used to subscribe to the Peloton app. Go to Profile > Menu > Payments and Subscription > Subscriptions > Peloton > Cancel Subscription.

To cancel the Peloton app subscription on iOS, go to Settings > Profile > Subscriptions > Peloton > Cancel Subscription.

How To Cancel Peloton Digital Membership on Several Platforms

Here’s how to cancel your Peloton digital membership on several platforms.

Canceling Peloton App Subscription on an Android Device

Here’s how to cancel the Peloton app subscription on Android.

  1. Open Google Play Store on your device. Confirm that it is the same Google Play Store account you used to subscribe to Peloton.
  2. Click on your Profile at the top-right of the screen.
  3. Open the Menu (three horizontal lines).
  4. Tap “Payments and Subscriptions“.
  5. Click on Subscriptions > Peloton.
  6. Select “Cancel Subscription“.

Canceling Peloton App Subscription on an iOS device

Here’s how to cancel the Peloton app subscription for iOS users.

  1. Open your Settings.
  2. Tap on your Profile.
  3. Click on Subscriptions > Peloton.
  4. Select “Cancel Subscription“.

Canceling Peloton Subscription on a Roku Device

Here’s how Roku users can cancel their Peloton app subscription.

  1. Tap the Home button on your Roku remote.
  2. Navigate your channels until you spot the Peloton app; click on it.
  3. Tap “*” on your remote to bring out the Channels Menu.
  4. Click “Manage Subscriptions“.
  5. Select “Cancel Subscription“.
  6. Click “Done“.

Canceling Peloton Subscription on Amazon Fire TV

Here’s how Amazon Fire TV users can cancel their Peloton app subscription.

  1. Type in http://www.amazon.com on your browser address bar and log in to the Amazon account you used to subscribe to the Peloton app.
  2. Tap on “My Account” on the top-right of the screen.
  3. Click “My Android Apps and Devices“.
  4. Select “My Subscriptions“.
  5. Tap on Peloton.
  6. Click on “Cancel Subscription“.

Canceling Peloton Unlimited Membership

If you have a Peloton bike or treadmill, your subscription is canceled differently from those with the digital app. Here is how to cancel your subscription.

Tip

If you intend to return to using Peloton’s services in less than three months, you can pause your subscription instead of canceling it.

Method #1: On Your Bike or Tread

Here’s how to cancel Peloton unlimited membership from your bike or tread.

  1. Log in to your Peloton account by keying in your username and password.
  2. Click on your profile picture to display your profile details.
  3. Scroll down and tap on “My Account“.
  4. Click on “Subscriptions“.
  5. Tap on “Cancel Subscription“.
  6. Click “OK” to confirm the cancellation.

Method #2: On the Official Peloton Website

Here’s how to cancel Peloton unlimited membership from the official Peloton website. You can also cancel your subscription through the official Peloton website if the bike or treadmill is not nearby. 

  1. Go to your browser, key in members.onepeloton.com, and tap Enter to access the site.
  2. Log in to your account.
  3. Click on “Preferences“.
  4. Click on “Subscriptions“.
  5. Select “Cancel subscription“.

Canceling Peloton App Subscription Offline

The Peloton app also allows you to cancel subscriptions offline. Follow the steps below.

  1. Dial 1-866-679-9129 to be connected to a Peloton agent.
  2. Ask the agent to cancel your subscription.

The agent will require you to answer some questions to confirm your identity and decision. If you answer them correctly, the agent will cancel the subscription on your behalf.

Conclusion

Canceling the Peloton app subscription is relatively simple regardless of your device, and you can even perform the cancellation without internet connectivity. Hopefully, this article takes you through the task at hand seamlessly.

Frequently Asked Questions

Will I be charged a reactivation fee when renewing my previously canceled Peloton app subscription?

No, both renewing and canceling your subscription are free of charge. However, you won’t receive the new user membership offer when renewing your subscription.

Why was I charged even though I had paused my subscription?

When pausing your subscription, you need to input how long you want to hold it. Assuming you had put a pause for two months, you will automatically be charged on the third month regardless of whether you use the account or not.

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