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How To Dial an Extension on Android

Dial Extension On Android

In today’s business climate, many workers find themselves working remotely. This can pose a challenge regarding communication, as not everyone is familiar with their phone’s features, such as dialing extension on Android devices.

Quick Answer

If you want to dial an extension on your Android device, launch the Phone app on your device and type the primary number. Long-tap the asterisk (*) key until the comma appears. Type the extension and tap the “Call” icon.

Alternatively, long-tap the pound (#) key after typing the primary number to add a semicolon. Type the extension and tap the “Call” icon.

In this article, we’ll show you how to dial an extension on your Android device, so you can keep in touch with your colleagues or concerned department directly no matter where you are.

Dialing an Extension on Android

If you are wondering how to dial an extension on Android, the below 2 step-by-step methods will help you go through this process without facing any difficulty.

Method #1: Using the Pause Method

The pause method is one way to dial an extension on your Android device. This method is helpful if you want to connect directly with the concerned department as soon as the call is answered. 

  1. Launch the Phone app on your Android device.
  2. Type the primary number you are calling.
  3. Long-tap the asterisk (*) key on the dial pad until a comma appears.
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  4. Type the extension number after the comma.
  5. Tap the “Call” icon to dial the extension.

Method #2: Using the Wait Method

If you are calling a department where you have to wait for the automated message to end before connecting with the concerned person, use the wait method. To do so, follow these easy instructions in sequence.

  1. Open the Phone app on your Android device and type the primary number.
  2. Long-tap the pound (#) sign on the dial pad until the semicolon appears.
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  3. Type the extension number and tap the “Call” icon to dial.
Additional Info

Dialing extensions on Windows phones and iPhones follow the same methods, but the exact steps might vary slightly. For instance, in Windows phones, “W” is added instead of a semicolon, and “P” is added instead of a comma.

How To Add an Extension to a Saved Contact on an Android Device

Do these steps to add an extension to a saved contact on an Android device.

  1. Launch the Phone app on your Android device and go to Contacts.
  2. Search for the contact to which you want to add an extension and select it.
  3. Tap the pencil icon or the “Edit” option.
  4. In the phone number field, bring the cursor to the end of the primary number.
  5. Long-tap the asterisk (*) or pound (#) key on the dial pad to add a pause or wait. 
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  6. Tap the “Save” option to apply the changes and add the extension.

How Do Phone Number Extensions Work?

Phone number extensions are a great way to add extra features to your phone service. When a contact has an extension, the call will be routed to a specific line at the called party’s location. 

For example, if you were to call 1234, 5678, the call would be routed to extension 5678 at the called party’s location.

What Is an Extension Code?

An extension code in a number is typically used to route calls to a specific department or an individual within an organization. 

For example, if you are calling a company’s customer service line, you might need to add a code after the main phone number to route your call to the customer service department. 

If you are calling a doctor’s office, you have to add an extension code after the primary phone number to route your call to the doctor’s assistant.

Summary

This article discusses dialing an extension on your Android device with simple step-by-step instructions. We’ve also discussed adding an extension to your saved contact on your device. 

Moreover, we’ve briefly defined the extension code and how phone number extensions work to help you understand the whole process.

Frequently Asked Questions

What is a direct extension?

A direct extension in a phone number is a unique identifier for a specific line or phone. It allows two departments or individuals to connect directly without going through any medium.

What does +1 in front of a phone number mean?

The+1 in front of a phone number is the country code for the United States. Therefore, when you see a number with this code, someone is calling you from the US.

How many numbers do extensions have?

Extension codes are usually four-digit numbers and can extend up to six digits.

What is the difference between phone numbers and extensions?

A phone number is a main unique number assigned to a specific phone line. Conversely, an extension is a secondary code/number, often used to route calls to a particular person or department within a business.

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