The Lenovo laptop, like many other laptops, has a built-in touchpad. By swiping on the trackpad, you can control the action of the cursor. The touchpad is significantly more work efficient than an external mouse as it requires less room. But when the touchpad stops working, it can impede productivity; hence, the need to figure out the cause and fix it. But how do you fix a faulty Lenovo laptop touchpad?
You can use several methods to figure out why your Lenovo touchpad stops working and fix it. But first, when this issue arises, ensure the touchpad is enabled. You should also disconnect the external mouse, use the Windows troubleshooter, check the power management settings, and update the driver and Windows OS.
When your touchpad stops working, use your keyboard to navigate the various options. Or better still, you can connect an external mouse to make navigation in your Lenovo laptop quick and easy. Keep reading to learn more about what to do when your Lenovo touchpad stops working.
What To Do When Your Lenovo Laptop Touchpad is Not Working
When you notice your Lenovo laptop touchpad is not working, there are several things you can do to fix the problem. Below are some quick fixes you can try to resolve the problem.
Fix #1: Disconnect External Connections
If you notice that the touchpad on your Lenovo laptop stops working, disconnect any external device if you have one connected. In most cases, your laptop’s trackpad will not work when you have it connected to a wired or wireless mouse. Sometimes, even if it is another input device, like a keyboard, it can also cause an issue with your touchpad. After disconnecting the device, if the issue persists, reboot your laptop and try again.
Fix #2: Use the Windows Troubleshooter
Another solution you can use to fix the issue is the Windows Troubleshooter. The Windows Troubleshooter is an inbuilt service that detects and fixes problem codes on your Windows laptop.
To use this feature, go to the Control Panel on your laptop and click the “System and Security Settings” option. Under that, select the “Security and Maintenance” option. Click on the “Troubleshoot common computer problems” option. In the window, scroll down and under the “Find and fix other problems”, click on the “Keyboard” option and select “Run the troubleshooter”. After this, the troubleshooter will scan and find the issue with your touchpad and fix it.
Fix #3: Disable and Enable the Touchpad From the Control Panel
The issue could also be that your touchpad is not enabled, or that it is enabled and your PC does not detect it as being enabled. The option to enable or disable and then enable it might help fix the problem.
To do this, you can use the shortcut Win + I or Win + S, then type touchpad in the search bar. Select the “Turn the touchpad on or off” option. Check if the switch for the touchpad is turned on. If on, switch it off, then switch it back on.
Fix #4: Check the Power Management Settings
The touchpad on your Lenovo laptop is not working because of an issue in the power management settings. To ensure the issue is not from the power management settings, press Win + I, type “Device Manager”, and then hit the Enter button.
Expand the “Mice and other pointing devices” option in the next window, right-click on the “Synaptic Pointing Device” option, and click on “Properties”. Navigate to the power management option; only the “Allow this device to wake the computer” option is ticked. Restart your device and try using the touchpad.
Fix #5: Update the Touchpad Driver
If the problem persists, then you should consider updating the touchpad driver. There are different ways you can update the touchpad driver of your Lenovo laptop. You can use the Device Manager, download the updated driver from the Lenovo website, or use third-party driver tools like Driver Easy or Driver Pack.
To use the Device Manager, open the feature on your PC, click on “Mice and other pointing devices“, right-click on the touchpad driver, and then click on “Update”. Alternatively, go to the Lenovo website and enter your laptop’s serial number in the search bar. Find the touchpad drivers, download and install them, then try again.
Fix #6: Restore the Touchpad Settings to Default
Finally, it would help if you considered resetting the touchpad settings to default; perhaps it would fix the problem. Note that restoring your touchpad settings will delete any customized settings, such as gesture customization and so on. To do this, launch the Settings app, and click on the “Devices” option. At the left-hand options, tap on the “Touchpad” option, then click on the “Reset your touchpad” option from the displayed result.
If you can still not get the touchpad to work, consider updating the Windows on your PC or contacting Lenovo customer support for further assistance.
Conclusion
The issue is most likely hardware-related if the problem persists after trying everything in this article. In such a case, you need to take your laptop to a professional technician to have it inspected. If the warranty of the Lenovo laptop is still active and the issue with the manufacturing defect, you can get the touchpad fix for free at a Lenovo authorized retailer.
