Software & AppsAppsCash App

How To Get Cash App Statements

Cash App

Cash App is a widely used payment transaction platform because of its practicality, privacy, and speed. However, many users struggle to get their account statements on this application.

Quick Answer

To get Cash App statements, open the application on your phone. Tap the profile icon, select “Personal”, and tap “Documents”. Choose “Monthly Statements” and select the month you want to get the statement. Tap “Download” or “Export” to save the statement in PDF form to your device.

To simplify the process, we have compiled a comprehensive guide for you on how to get Cash App statements using easy-to-implement methods. We will also discuss some methods you can use to fix Cash App.

Getting Cash App Statements

If you are wondering how to get Cash App statements, our 2 step-by-step methods will help you perform this task without much hassle.

Method #1: Using the Mobile App

With these steps, you can get your Cash App statements using the mobile app.

  1. Launch Cash App.
  2. Tap “Profile”
  3. Select “Personal”.
  4. Tap “Documents”.
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  5. Tap “Monthly Statements” and select the month you want to get the statement of.
  6.  Tap “Download” or “Export” to save the statement in PDF form to your device.
Quick Note

You can get the monthly statements on your Cash App within 5 business days from the month’s start.

Method #2: Using the Official Website

Here are the steps you need to follow to get your Cash App statements via the official website.

  1. Open Chrome or any other browser on your PC or mobile device.
  2. Go to Cash App’s official website.
  3. Log in to your account using your Cash App account credentials.
  4. Click the “Statements” option in the upper-right corner.
  5. Choose the month you want to get the statement of.
  6. Click “Print” or “Export CSV” to download your Cash App statement to your device.
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All Done!

You will now successfully view your Cash App account statement.

Fixing Cash App That’s Not Working on an iPhone

If Cash App is not working on your iPhone and you can’t get your monthly statements, try the following troubleshooting steps. 

Method #1: Restarting the Device

Restart your device to get Cash App working again on your iPhone in the following way.

  1. Press and hold the side button and the volume button (up or down) until the power-off slider appears on the screen.
  2. Drag the slider towards the right.
    Image 244
  3. Once the device turns off, wait 30 seconds before turning it on.
  4. Long-press the side and volume buttons again until you see the Apple logo.
  5. When your iPhone turns on, go to Cash App and see if it’s working fine.

Method #2: Restarting Cash App

With these steps, you can also restart Cash App to get it working again on your iPhone.

  1. Swipe up from the bottom of your iPhone’s screen to reach the app switcher.
  2. You will find all of your recently used apps as cards on the screen.
    Image 245
  3. Swipe side-to-side through all cards until you find Cash App.
  4. Swipe up on the app until it disappears from the screen.
  5. Relaunch Cash App on your iPhone and check for the issue.
Quick Tip

If your iPhone has a Home button, long-press it to access the app switcher window.

Method #3: Clearing the Cash App Cache

If Cash App malfunctions on your iOS device, try clearing the application’s cache data by deleting and reinstalling it using these steps.

  1. Open Settings.
  2. Select “General”.
  3. Tap “iPhone Storage”.
  4. Choose “Cash App”.
  5. Tap “Delete App”
  6. Tap “Delete App” again, and reinstall Cash App from the App Store to make it work on your device again.
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Method #4: Changing the Cash App PIN

Changing your Cash App’s PIN in the following way can also help you quickly get it working the next time.

  1. Open Cash App.
  2. Tap “Profile”
  3. Choose “Privacy & Security”.
  4. Tap the “Change Cash PIN” option and type a new PIN.
    Image 247
  5. Log in to Cash App and verify that your issue is fixed.

Method #5: Contacting Customer Service

If you are experiencing frequent Cash App crashing issues on your iPhone, contact customer support and report the problem to them directly in the following way.

  1. Open Cash App.
  2. Tap “Profile”
  3. Select “Account & Settings”.
  4. Tap “Support”.
    Image 248
  5. Select “Start a Chat” to initiate a live chat with a Cash App customer support representative and enquire about your problem.
That’s It!

Your Cash App will successfully start working flawlessly again on your iPhone.


This guide discussed getting Cash App statements using the mobile application and its official website. We have also looked into some fixes if the app crashes or stops working on your iPhone.

Hopefully, one of these methods has worked for you, and you can now quickly see your Cash App transaction history.

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