How To Identify My iPad


With so many iPad devices on the market, it’s normal to get confused about the one you own. If you are unsure about your iPad’s model, there are multiple workarounds to figure this out.

Quick Answer

To identify your iPad model, open Settings and select “General”. Next, go to “About” and find the text next to “Model Number”. If you find a slash in the text, it will be the part number of your iPad; tap it to find the model number.

We have compiled a comprehensive guide for you on identifying your iPad model. We will also discuss fixing a frozen iPad screen using easy-to-implement methods.

Identifying the iPad Model

If you are wondering how to identify your iPad model, our 2 step-by-step methods will help you accomplish this task without trouble.

Method #1: Using Settings

You can quickly identify your iPad via the Settings app using these steps.

  1. Open Settings.
  2. Tap “General”
  3. Select “About”.
  4. Identify your iPad next to the model number.
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Quick Note

If you find a slash “/” in the number you see, for instance, “MY3K2LL/A”, this will be the part number of your device.

Method #2: Checking the Back

Identifying your iPad model without turning it on with these steps is possible.

  1. Turn over your iPad to see its back.
  2. Under the iPad logo on the rear side, you will see a capital “A” followed by a few numbers next to the word “Model”.
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All Done!

This is the model number of your iPad, and you can find your iPad’s generation by looking it up online.

Is Your iPad Screen Frozen?

Now that you know your iPad model, you may want to order a part for repairs (e.g., the display, charger, or other items). However, before doing that, try the following 4 step-by-step methods to fix the most common issues with your gadget at home.

Method #1: Restarting the Device

Restarting your device often solves the problem if your iPad screen freezes quite often.

  1. Long-press the power button on your iPad.
  2. A “Slide to power off” screen will appear before you.
  3. Slide the bar to power off your iPad.
  4. Long-press the power button again to turn your iPad back on.
  5. Release the button once you see the Apple logo, and the iPad will start working fine once it turns on.

Method #2: Force Restarting the iPad

If your iPad’s screen isn’t responding, a force restart using these steps might fix the issue.

  1. Hold the volume up button and release it after one second.
  2. Hold the volume down button and release it after one second.
  3. Press and hold the power button until you see the Apple logo on the screen.
  4. Wait until the iPad turns on and check if the screen is working again.
Quick Tip

If your iPad has a home button, hold it with the power button. Next, hold the buttons for 10 seconds until you see the Apple logo.

Method #3: Charging the Battery

One of the common reasons why your iPad won’t turn on or is stuck is the low battery. To fix the issue, charge your device in the following way.

  1. Plug the adapter of your iPad’s charger into a power source.
  2. Connect the smaller end of the lightning cable to the charging port on your iPad.
  3. You will see the battery icon on the screen.
  4. Keep an eye on your iPad, and once it’s charged to 50% at least, switch off the charger.
  5. Remove the charging cable from your device and press the power button to turn on your iPad.
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Method #4: Restoring the iPad

With these steps, you can turn your iPad on again by restoring it using iTunes.

Step #1: Connect the iPad to a PC

In the first step, connect your iPad to the PC. Launch iTunes on the computer and wait until your iPad is recognized or detected by iTunes. 

Once connected, click the device icon on the top to select your device.

Step #2: Reset the iPad to Factory Settings

On iTunes, move to the “Summary” tab and click the “Restore iPad” option next to “Check for Update”. A pop-up message will appear on your PC saying that your iPad is reset to its factoring settings. Select “Restore” for confirmation.

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That’s It!

You can now successfully turn on your iPad and enjoy all the features it comes with.


In this guide, we’ve discussed how to identify your iPad model. We’ve also discussed troubleshooting the device for display and boot failure issues before ordering a part of your gadget after knowing its model number.

We hope one of these methods has worked for you, and you can now quickly identify and use your iPad without facing difficulties anymore.

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