Have you previously deactivated your Cash App account and now want to reopen it to manage your finances easily? Fortunately, you can reactivate your account without facing any serious complications.
To reactivate the Cash App account, create a new account, then tap “Profile” > “Support”. Select “Something Else”, tap “Can’t Access Old Account”, and choose “Contact Support”, Select “Email”, describe your issue, tap “Continue”, and wait for customer service to respond to your request.
To make the process simple for you, we took the time to write a comprehensive step-by-step guide on how to reactivate a Cash App account. We will also explore the process of merging or creating a new Cash App account.
Reactivating Your Cash App Account
If you don’t know how to reactivate your Cash App account, our following step-by-step method will help you do this task effortlessly.
- Swipe up on the Android screen to access all the apps, launch Cash App, and create a new Cash App account.
- Select your profile icon on the Home screen and select “Support”.
- Tap “Something Else” and select “Can’t Access Old Account”.
- Tap “Contact Support”.
- Tap “Email” and confirm your email address.
- Briefly describe your issue and tap “Continue”.
It will take approximately 4 working days for Cash App customer service to respond to your request and reactivate your account.
You can also contact the Cash App customer support on their toll-free number: 1-800-969-1940.
How To Merge Cash App Accounts
If you cannot reactivate your old Cash App account, you can merge it into a new account by following these steps.
- Swipe up on the Android screen and launch Cash App.
- Select your profile icon from the Home screen.
- Tap “Personal”.
- Select “Add Phone or Email”.
- To merge your Cash App accounts, tap “Add Mobile Number” in the pop-up menu and enter the number associated with your old account.
Later, if you want to unmerge your Cash App accounts, launch the app, navigate to the “Personal” tab, and delete your other phone number or email account.
How To Create a New Cash App Account
If you cannot reactivate your old Cash App account, follow these steps to create a new one.
- Access the Home screen on your Android phone and install Cash App from the Google Play Store.
- Launch Cash App.
- Type your phone number or email and tap “Next”.
- Enter the confirmation code you’ve received on your phone or email and tap “Next”.
- Link your debit card, or you can skip this step for now.
Follow the on-screen instructions, and now you are ready to make transactions from your new Cash App account.
How To Delete Your Cash App Account
After reactivating your old Cash App account, you can delete the new one by doing these steps.
Before deleting your Cash App account, you can transfer your funds to a bank account. To do this, tap your profile icon, select “Cash Out”, and follow the on-screen instructions to complete the process.
- Swipe up on the Android screen and launch Cash App.
- Select your profile icon from the Home screen.
- Tap “Support” and select “Something Else”.
- Scroll down and tap “Account Settings”.
- Tap “Close Account”.
- Tap “Close My Cash App Account”.
- Tap “Confirm Closing Account”.
If someone tries to transfer money to your deleted Cash App account, the transaction will fail, and the amount will be refunded to the sender’s account.
Why Is Your Cash App Account Deactivated?
If Cash App has deactivated your account, there can be multiple reasons, mainly violating their policies. In addition, it might be possible that you are involved in fraudulent activity — like using a fake bank account or expired credit or debit cards.
In addition, providing fake details or failing identity verification can lead to the closure of the Cash App account. Moreover, your account will be deactivated if you’ve made numerous unsuccessful login attempts.
When your Cash App account is closed, you are restricted from making transactions or using the Cash Card. However, if you were not involved in any violations, you can contact the Cash App customer service to reopen your account.
Summary
In this guide, we’ve discussed how to reactivate a Cash App account. We’ve also shared methods for merging, deleting, or creating a new Cash App account.
Furthermore, we’ve discussed several reasons your Cash App account is deactivated.
Hopefully, your problem is resolved, and now you can return to making transactions and managing your finances on the app.
Frequently Asked Questions
If you want to view your monthly statement in the Cash App, swipe up on the Android screen, launch the app, and tap the profile icon on the Home screen. Tap “Documents” and “Account Statements”.
To add money to the Cash App, launch the application on your Android device, select “Money” from the Home screen, tap “Add Cash”, enter an amount, and tap “Add”. Enter your PIN to confirm the transaction.
