Software & AppsOperating SystemLinux

Logitech MX Master Mouse Not Working with Bluetooth on Ubuntu and OS X

Ubuntu 10

In this article, we will delve into the common issue of the Logitech MX Master Mouse not working with Bluetooth on Ubuntu and OS X. We’ll provide detailed solutions to help you resolve this problem and get your mouse working smoothly again.

Quick Answer

The Logitech MX Master Mouse may have compatibility issues with Bluetooth on Ubuntu and OS X. However, there are several solutions you can try to resolve this problem. For Ubuntu, you can manually install bluez 5 or use specific commands for versions 15.10 and later. If all else fails, consider using the Unifying receiver instead. For OS X, you can try resetting the Bluetooth module, deleting Bluetooth preferences, or updating your OS.

The Problem

The Logitech MX Master Mouse is a high-end mouse known for its comfort and precision. It supports both a USB Unifying receiver and Bluetooth for wireless connectivity. However, some users have reported issues when trying to connect the mouse to their Ubuntu or OS X systems via Bluetooth.

Understanding the Issue

The MX Master uses a PIN-less pairing method, which may not be fully compatible with Bluetooth Smart (BLE) on Linux-based systems like Ubuntu. Additionally, Logitech doesn’t officially support Linux for the MX Master, which could be another reason for the compatibility issues.

Solutions for Ubuntu

Ubuntu Versions Before 15.10

If you’re using an Ubuntu version before 15.10, you can try manually installing bluez 5. Bluez is the official Linux Bluetooth protocol stack, and it supports all core Bluetooth protocols and layers.

Here’s how you can add the bluez 5 PPA and install it:

  1. Open a terminal and add the bluez 5 PPA:
sudo add-apt-repository ppa:vidplace7/bluez5
  1. Update apt-get:
sudo apt-get update
  1. Install bluez:
sudo apt-get install bluez

After installing bluez, you can use a Bluetooth control interface like Blueman or the command line tool bluetoothctl to pair and connect the mouse.

Ubuntu 15.10 and Later

For Ubuntu versions 15.10 and later, you can try the following commands:

hciconfig hci0 sspmode 1
hciconfig hci0 down
hciconfig hci0 up

In these commands, hci0 refers to your Bluetooth device. If you’re using a different Bluetooth device, replace hci0 with the appropriate device.

The sspmode 1 command enables Secure Simple Pairing, which is a pairing mode that improves security. The down and up commands restart the Bluetooth device.

Using the Unifying Receiver

If the above solutions don’t work, consider using the Unifying receiver instead of Bluetooth. The Unifying receiver is a small USB dongle that can connect up to six Logitech devices at the same time. It uses an encrypted 2.4 GHz wireless connection, which may be more reliable than Bluetooth.

Solutions for OS X

In OS X, the MX Master may sometimes fail to connect or disconnect unexpectedly. This could be due to various reasons, such as interference from other devices or issues with the Bluetooth settings.

Here are some solutions you can try:

Resetting the Bluetooth Module

You can try resetting the Bluetooth module in OS X. To do this:

  1. Hold down the Shift and Option keys and click the Bluetooth icon in the menu bar.
  2. Click “Debug” and then “Reset the Bluetooth module”.

Deleting Bluetooth Preferences

Another solution is to delete the Bluetooth preferences file. This file may become corrupted and cause issues with Bluetooth devices. To delete the file:

  1. Open Finder and press Command+Shift+G.
  2. Enter the following path: ~/Library/Preferences/
  3. Find the file named com.apple.Bluetooth.plist and delete it.
  4. Restart your Mac.

Remember to back up any important data before deleting any files.

Updating OS X

If the above solutions don’t work, make sure your OS X is up-to-date. Some users have reported that updating OS X resolved their issues with the MX Master.

Conclusion

The Logitech MX Master Mouse is a great device, but it can sometimes have issues with Bluetooth connectivity on Ubuntu and OS X. We hope the solutions provided in this article help you resolve these issues and get your mouse working smoothly again. If you’re still experiencing problems, consider reaching out to Logitech’s customer support for further assistance.

Is the Logitech MX Master Mouse compatible with Bluetooth on Ubuntu and OS X?

Yes, the Logitech MX Master Mouse supports Bluetooth connectivity on both Ubuntu and OS X systems.

Why is the Logitech MX Master Mouse not working with Bluetooth on Ubuntu and OS X?

The compatibility issues could be due to the PIN-less pairing method used by the MX Master Mouse, which may not be fully compatible with Bluetooth Smart (BLE) on Linux-based systems like Ubuntu. Additionally, Logitech does not officially support Linux for the MX Master, which could also contribute to the compatibility issues.

What is bluez and why is it recommended for Ubuntu versions before 15.10?

Bluez is the official Linux Bluetooth protocol stack that supports all core Bluetooth protocols and layers. It is recommended for Ubuntu versions before 15.10 because manually installing bluez 5 can help improve compatibility and resolve Bluetooth connectivity issues with the Logitech MX Master Mouse.

How can I install bluez 5 on Ubuntu?

To install bluez 5 on Ubuntu, you can add the bluez 5 PPA by running the command sudo add-apt-repository ppa:vidplace7/bluez5 in the terminal. Then, update apt-get with sudo apt-get update and install bluez with sudo apt-get install bluez.

What can I do if the solutions for Ubuntu do not work?

If the solutions for Ubuntu do not work, you can consider using the Unifying receiver instead of Bluetooth. The Unifying receiver is a small USB dongle that can connect up to six Logitech devices at the same time, and it may provide a more reliable wireless connection.

Why does the Logitech MX Master Mouse fail to connect or disconnect unexpectedly on OS X?

The MX Master Mouse on OS X may fail to connect or disconnect unexpectedly due to various reasons, such as interference from other devices or issues with the Bluetooth settings.

How can I reset the Bluetooth module in OS X?

To reset the Bluetooth module in OS X, hold down the Shift and Option keys and click the Bluetooth icon in the menu bar. Then, click "Debug" and select "Reset the Bluetooth module".

Can deleting the Bluetooth preferences file help resolve Bluetooth issues on OS X?

Yes, deleting the Bluetooth preferences file can help resolve Bluetooth issues on OS X. To do this, open Finder and press Command+Shift+G, enter the path ~/Library/Preferences/, find the file named com.apple.Bluetooth.plist, and delete it. Remember to back up any important data before deleting any files.

Should I ensure that my OS X is up-to-date to resolve issues with the Logitech MX Master Mouse?

Yes, updating your OS X to the latest version can help resolve issues with the Logitech MX Master Mouse. Some users have reported that updating OS X resolved their Bluetooth connectivity issues.

Where can I get further assistance if I am still experiencing problems?

If you are still experiencing problems with the Logitech MX Master Mouse, consider reaching out to Logitech’s customer support for further assistance.

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