Scrolling through your Tinder feed only for the app to freeze or even crash is a daunting experience you wouldn’t want to go through. However, it is normal if it happens once in a blue moon. But if the Tinder app keeps closing frequently, it could become a thing of concern. So, what could be the reason the Tinder app keeps closing?
If you are having issues keeping the Tinder app running on your Android or iOS device, it is often due to server issues, problems with the internet connection, or third-party apps. However, it can also be due to an incorrect device configuration or corrupt installation files.
While Tinder is one of the best dating platforms, it doesn’t exempt it from errors and downtimes. It is an unfortunate experience as it can impede your dating experience, but there are a couple of troubleshooting tricks you can use to fix the problem. Continue reading to learn how to fix the Tinder app when it keeps closing.
Reasons Tinder Keeps Crashing and How To Fix Them
There are several reasons why the Tinder app keeps crashing on your device. If you can narrow down the issue by troubleshooting it, you should be able to fix it. Below are some common reasons the Tinder app keeps crashing and what you can do to fix it.
Reason #1: Server Problem
When you keep running into errors while trying to use the Tinder app, you first should check if there is a problem with the Tinder server. The reason a server goes down is when too many users are online at the same time, thus creating a crowd on the server. You can tell the issue is server related by using third-party software like Downdetector.
If there is an issue with the Tinder server, there is little you can do, as you have to wait for Tinder’s team to rectify the issue.
Reason #2: Incorrect Device Configuration
The Tinder app’s inability to load properly could be due to improper device configuration. For instance, the Tinder app may not run properly if your device software is not updated. Also, an incorrect time and date can cause an issue when you want to use the Tinder app.
To resolve this issue, you should check your device to see if there is any software update. You should update your device and try rerunning the Tinder app if an update is available.
Reason #3: Corrupt Installation Files
If the problem persists, it could be that Tinder is malfunctioning due to corrupted or broken installation files. When the installation files of an app are broken, even if you restart your device, it often wouldn’t fix the issue.
Reason #4: Slow Internet Connection
If you have a slow internet connection, it can also affect the normal function of the Tinder app. To resolve this issue, you should consider refreshing your internet connection by turning it off and on, then retrying the app.
If the issue persists, you should consider switching between Wi-Fi and cellular data connection to gauge whether or not there is a problem.
Reason #5: Third-Party Application
Finally, sometimes you have issues keeping Tinder running because of interruptions from third-party apps. VPNs are notorious for crashing the Tinder app. If you don’t often use the VPN on your device, you should uninstall it. But if you use it often, you should consider disabling the VPN service and retrying the Tinder app.
If the problem persists and you cannot use the Tinder app on Android or iOS, you can use the Tinder web page with a browser app instead.
Overall, if the Tinder app keeps crashing on your device, as you can see from this article, you can fix most of the causes yourself. However, if you have tried everything so far in this article and the issue persists, you should contact the official Tinder team for further assistance.
Perhaps there is an issue with your account, which is why you are having issues with keeping the Tinder app running. But when you contact Tinder customer support, they will offer you the best solution for your issue.
Frequently Asked Questions
Uninstalling and reinstalling the Tinder app will not delete any of your messages, both the ones you sent and the ones you received. Your messages are tied to your account and not your mobile device.
Your messages are saved to the Tinder cloud and not locally, which is why your messages are not deleted when you delete the Tinder app. Also, nothing will happen to your matches, as they will still be waiting for you to return and rekindle the conversation.
A Tinder shadowban is a situation where Tinder restricts your account without prior warning for violating their terms of service. You can consider a shadowban as a light sanction by Tinder as a consequence of a specific action on the platform. For example, a shadowban could allow you to still use the app to swap for matches, but your profile will not be visible to other users.