Why Is My Activity App Not Working?

The Activity app for watchOS is used to keep track of data, for instance, calories burned, steps, heart rate, workout history, and much more. Not just that, the Activity app also keeps your data in sync seamlessly with the help of your paired iPhone. You can also use the app to optimize your workout and gauge your progress via the activity history.

For fitness-loving people, it can be super frustrating when you cannot keep track of your progress. And people obviously won’t want to compromise with it, as they want to be updated with their workout results.

A lot of times, people encounter several problems with their Activity app. Sometimes, sync may fail, and there’s no evidence of your performance. Moreover, the Activity app tends to glitch for some people. It could also not work due to an unstable internet connection or the fitness tracking being disabled.

Let’s assume you are working out daily, but your Activity app fails to show progress. But don’t fret! We have several hand-picked methods to solve all the issues with your Activity app.

Method #1: Force Quit the Activity App

First, we will try to resolve the issue using the simplest method of all time. All you need to do is follow the steps in the given order.

1. If you’re using your Apple Watch, you must press and hold the side button until the power off interface appears.
2. Release the side button and hold the Digital Crown button to force quit. 

To force quit from the iPhone, follow the below steps.

1. On iPhone, close the Activity app by swiping up from the bottom of the home screen.
2. Wait for a few minutes and start the app again. 

Method #2: Restart the Activity App

We’ll jump onto the next one if the above method doesn’t work. 

1. On the Apple Watch, long press the side button until the power off interface appears.
2. Slide the power off option to turn off the Apple Watch.
3. Wait for a few minutes. Then, press and hold the side button to switch on your Apple Watch. 

In the same way, you can follow this method with an iPhone.

1. Long press the side button until the power off interface appears.
2. Slide the power off option to switch off the phone.
3. Wait for a few minutes and then long press the side button to restart your phone.

Method #3: Enable Fitness Tracking via Your iPhone

This feature needs to be switched on as it’s a key factor in workout optimization and performance.

1. Go to the Settings app on your iPhone.
2. Click on “My Watch” and then tap “Privacy”.
3. Tap “Motion and Fitness”. Turn on the “Fitness Tracking” option.

Method #4: Update Your Apple Watch and iPhone

Many times, apps don’t work properly if the system is not updated. Updating those apps or the system can solve most problems, and you don’t have to go for radical measures. All you need to do here is update your Apple Watch, paired iPhone, or both.

1. To update the paired iPhone, open the Settings app and go to “My Watch”.
2. Click on the “General” option.
3. Tap on “Software Update”.

In the same way, you can also update your Apple Watch.

1. Open the Settings app on Apple Watch.
2. Click on the “General” option.
3. Tap on “Software Update”.

Method #5: Factory Reset Your iPhone

If none of the above methods work for you, it’s time for radical measures. Factory resetting your phone will clear up all the stubborn software problems. Though, remember to backup all your data before proceeding.

1. Go to the Settings app on your iPhone. Tap “General”.
2. Click on “Transfer/Reset iPhone”. Then, click on “Erase All Settings”.
3. Enter your Apple ID password to proceed.

Your iPhone will now reset and restart. You will have to set it up like it’s brand new.

Conclusion

In most cases, restarting and updating the app or paired iPhone can solve the problem. However, if none of the methods work, you must take comprehensive measures. Hopefully, you’ll be able to solve the issues without going that far! Of course, in case of any troubles, Apple Support is always there to troubleshoot the issues. We hope that the above tips and tricks will be effective for you.

Frequently Asked Questions