You will always be glued to a power source when you can’t get your laptop battery to charge. But before you attempt any troubleshooting tip on your laptop, you need to understand what may have caused it in the first place. So, what could cause your HP laptop not to charge?
In most cases, a faulty power cord or adapter is the primary cause of an HP laptop not charging. Other times, your HP laptop may not charge due to declining battery health. And sometimes, your HP laptop may not charge due to software malfunction.
When the battery indicator on your laptop says it is not charging, the battery will not charge even though power is being supplied to the computer. It can be a very frustrating experience; as such, we came up with this guide to help you understand the causes and what to do to fix them.
What To Do When Your HP Laptop Wouldn’t Charge
When your HP laptop refuses to charge, you start wondering what could cause the ordeal. However, we will enlighten you on the possible reasons for your HP laptop not charging and what to do in such cases.
Method #1: Hardware Troubleshooting
Hardware issues are the first things you want to rule out when your HP laptop refuses to charge. For example, the power cable and AC adapter could be why your HP laptop refuses to charge.
Here’s how to troubleshoot your hardware.
- Try plugging your laptop into a different wallet socket.
- If you plug your laptop adapter into a surge protector, try charging without it.
- Inspect the cable of your adapter for damages.
Method #2: Power Reset
A power reset might be what you need to fix your HP laptop from charging. A power reset drains the power on your computer and clears any trouble codes, which helps to resolve many software issues.
Here’s how to power reset your HP laptop.
- Turn off your computer.
- Disconnect the adapter on your computer.
- Remove the battery if removable; otherwise, flip over to reveal the reset button.
- Press and hold the power button on your laptop for 10 to 15 seconds or hold the reset button at the back of your computer for 10 to 15 seconds, then release it.
- Insert the battery back into your laptop.
- Turn the laptop back on, and try charging the laptop.
Method #3: Update the Battery Driver
It can also be that your laptop refuses to charge because the battery driver is outdated. Hence, this leaves your computer exposed to bugs. In such cases, you can update the battery driver manually, but we recommend using a third-party app like Driver Easy or Driver Pack.
Here’s how to update the battery driver.
- Go to the Driver Pack website to download and install the app.
- Launch the app and automatically scan your PC for problem drivers.
- You can update all the problem drivers all at once or choose to update only the battery driver.
- When a driver is successfully updated, reboot your laptop and try charging your computer.
Method #4: Update the BIOS
The BIOS might be the last thing you think may cause an issue, but sometimes it could be why your HP laptop refuses to charge. The BIOS manages every connection between your laptop hardware and operating system. If there is a bug or trouble code in the BIOS of your PC, it could cause the battery not charging issue. Updating your PC should fix this issue. There are several ways to update the BIOS of your HP system, but doing it from within the BIOS is straightforward.
Here’s how to update the BIOS of your HP laptop.
- Turn off your HP laptop, turn it back on, and immediately press the F10 key repeatedly to open the BIOS utility setup menu.
- Select “Check HP.com” to update BIOS settings.
- From here, the on-screen direction should guide you on how to update the BIOS if available.
Be careful when updating the BIOS of your PC, as it can break your laptop, making it unusable. So, before meddling with the BIOS, ensure you always have a backup, just in case.
Method #5: Service Your Laptop
If you have tried everything in this guide and the problem persists, it could be that the problem is hardware related. Perhaps the laptop charging port or the motherboard of your laptop is faulty, and that is why it has refused to charge. In such a case, you should take your computer to a professional technician to be fixed.
Here’s how to service your laptop.
- If you still have an active warranty on your laptop, you should take it to the store where you bought it to have it fixed.
- If you don’t have an active warranty, you can consider taking it to an authorized service provider to check it.
Overall, remember that getting a new adapter may not always fix your laptop not charging. So, do well to diagnose the problem before spending your money on getting parts. And as a last resort, take your laptop to a repair shop to be inspected by a professional.